Client Satisfaction Statistics

Here you can find our current quality of service statistics for the period of 31st October 2022 to 31st October 2023.

This graph shows that over 93.5% of our clients reviewed our services as being excellent. 6% left a good review, with less than 1% saying we were only adequate. No client said our performance was poor.

This means overall for 2022-2023 we provided good legal services to 99.5% of our clients. However, this still means there is room for improvement and we will seek to give quality legal advice to our clients for 2023-2024 and beyond.

Client satisfaction is something we will constantly strive to improve at SRB no matter what statistics we reach. However, we are still pleased that the significant majority of our clients felt valued after using our services.