New Consumer Rights Act From October 1st 2015

Changes to our Consumer protection legislation are about to take place, with the new Consumer Rights Act coming into force on October 1st 2015.

The law will be easier to understand, meaning that consumers can buy, and businesses can sell to them, with confidence. It is also hoped that when disputes do arise, they will be able to be resolved quickly and cheaply.

The changes are relevant to all consumers and every business which sells directly to consumers. A comprehensive guide to the new Consumer Rights Act can be viewed or downloaded here. 

If you would like to speak to our specialist team about how the Consumer Rights Act 2015 could impact your business, or would like to find out more information about this new legislation, please call John Andrews on 020 8891 6141 or e-mail him at